The transaction was easy. However, the the 2 Sparklers that I rented were not working properly. I got into communication with Chris to help me trouble shoot the equipment but he was not able to find a solution. I was suppose to you them for a gender reveal and it went horrible because we weren't able to get it working. I tried Communication with Chris after about getting a refund for the equipment not working and he did not even want to meet half way. Overall a negative experience and lots of frustration.