I was in Houston for a last-minute job and needed to rent some grip gear for Monday, before any local rental houses could open. Joaquin responded immediately and went out of his way to let me pick up the gear on Sunday night. In addition to saving the day (the week!), Joaquin was a pleasure to work with—responsive, kind, and incredibly flexible during pickup and return. Truly one of my best Sharegrid experiences. The next time I need any gear in Houston, Joaquin will be the first to know. Thanks again!