This was my first experience renting gear from someone, and the transaction went absolutely flawlessly. Keith took the time to teach me how to properly use his equipment. He was very patient with me and he's extremely nice. Four times, he was getting ready to leave, but he wasn't bothered at all when he had to get out of the car to assist me with all my questions lol Keith also worked with me, when my shoot-time ran over and I had to add an extra day on the rental. Definitely recommended as a renter!