I rented a 600d Pro, F10 Fresnel and F21x from Bad Neighbor, and they were super responsive and helpful in coordinating a time for pickup and dropoff. Matthew checked that everything was in working order when I picked it up, and he even walked me through how to set up the mount on the F21, which was tricky and probably helped me to avoid damaging the thing.
Matthew was super patient and accommodating for my last minute rental. His entire team went above and beyond to make sure I got what I needed to make the shot happen for a client. They're incredible humans and I'd definitely rent from them again!