The rental was successfully completed. However, it was somewhat disjointed from the beginning. There seemed to be a lack of trust from the owner. They changed the drop off time to be earlier on the day of my shoot so I was quite stressed trying to get through it. My assigned pick up person had a distressing conversation with them as I was accused of damage to the lens. There was none. It was well looked after and never mishandled. Never had an issue prior to this exchange. Always dealt with professionals.
Lacie was amazing to deal with! Highly recommend renting from her - easy to deal with, extremely communicative and respectful. Plus her equipment was in great shape!